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Frequently Asked Question’s

Q: Why use Irish Holiday Homes.ie to book your holiday home?

Irish Holiday Homes is a classified advertising website for short term holiday home rental all over Ireland. As the adverts on the site are created and managed by individual advertisers, you can enjoy the following benefits:

Personal Service

Enjoy a more personal service by booking directly with an owner. Speak with the owner and discover why they chose a particular location for their home. Learn the history of a town land and parish and become a local for the duration of your stay. Who better to give you advice about how to holiday in their property than the owner?

Value for Money

Booking direct with the owner bypasses the middlemen, who always take a cut of the rental income. This allows the owners to pass the savings on to you in the form of lower prices.

Greater freedom

Renters retain much more flexibility by booking directly with the owner. Checking in and out times are more relaxed than you would find in a hotel. Because holiday homes are self catering, you can dine in when you like. Flights and transfers can also be booked at your own convenience unlike travel package tours,

More space

Compared to hotels, a private holiday home or apartment gives you far more space and privacy.

Q: How do I use the Irish Holiday Homes.ie site?

  1. Firstly, search for a property that suit’s you, search by County - just pick the county, in which you are interested from our list. If you’d prefer, try the map of Ireland and select a county using your mouse.
  2. Send an enquiry to the advertiser of your chosen property using our contact form at the end of the advert. Make sure you include your phone number so that the advertiser can call you back - sometimes that's more convenient and more immediate.
  3. The advertiser will respond to you directly and will let you know the availability, required deposit and payment dates as well as all the arrival and departure arrangements.
  4. Enjoy your stay.

Q: How can I tell if a property is available?

All adverts have an Availability Calendar. The calendar is on the top right of the advert page and you can select any month to review for availability. Any dates marked by a red strikethrough are unavailable. It is a good idea to check the calendar before contacting the advertiser. It also helps the advertiser if you include your dates when you send your enquiry.

Q: I'd like to know more about the property - who do I ask?

Fill in the contact form at the bottom of the advert page and ask the advertiser directly. Give your email address and a phone number if possible so they can get back to you promptly. Most advertisers also display a phone number in the 'Contact details' box at the bottom of the page. It's always good idea to chat to the owner in person.

Q: I haven't heard back from the advertiser - what should I do?

If an advertiser has not replied to your email within three to five days then look for a phone number in the 'Contact details' box on their advert page and try calling them. It is also worth checking that the email address which you supplied to them was correct and send a second message if it was not. It is also worth checking the junk folder of your email just in case it ended up there. We encourage properties owners to respond at the earliest opportunity however if you are getting no response, we would then suggest looking for other properties on the site.

Q: How do I make a booking?

That’s the big advantage, there are no middlemen, and you book directly with the advertiser. When you see a property you are interested in complete the contact form at the bottom of the advert and wherever possible give details about your preferred dates, group size and special requirements, and alternative contact phone number or e-mail. From then on you can correspond directly with them.

We do not intervene in the booking procedure as adverts on our website are provided and maintained by Owners and Property Managers. We do not own, manage or inspect any of the properties listed and cannot verify any of the advert details. Irish Holiday Homes.ie makes no warranties or representations as to the accuracy, completeness, legality, performance or suitability of the adverts. We accept no liability arising from reliance upon this information made by any user of the site. We advise you to conduct your own research and to familiarise yourself with our terms and conditions and FAQs.

Q: Who do I pay?

Once you have agreed dates, prices and answered all your questions you confirm the booking with the advertiser.

Booking details vary from owner to owner, but most will ask for this booking deposit to confirm the booking with the balance of payment to follow closer to the holiday. You may also be asked for a refundable security deposit to cover any breakages or damages.

Irish Holiday Homes.ie is not involved in the payment or booking procedures. Once you are in touch with an advertiser you should agree the booking and rental conditions between you.

Q: How do I get there?

The owner is always the best person to ask about travel arrangements.

Q: How to be vigilant when booking accommodation direct

As per our terms & conditions Irish Holiday Homes.ie do not own, manage or inspect any of the properties listed and cannot verify any of the advert details. Adverts on our website are provided and maintained by Owners and Property Managers. Irish Holiday Homes.ie makes no warranties or representations as to the accuracy, completeness, legality, performance or suitability of the adverts. We accept no liability arising from reliance upon this information made by any user of the site. We advise you to conduct your own research and to familiarise yourself and as always please be vigilant.

Speak to the advertiser on the phone. A phone call can often be a lot more reassuring than relying on contact via email and the majority of our advertisers will have a contact number on the advert. If they do not then feel free to email them requesting a contact number so that you may speak to them.

Consider the following:
  1. Ask for testimonials and references. Ask the owner for a list of testimonials from past guests and their contact email addresses so that you can talk to their customers.
  2. Make sure you have full contact details for an owner including their address and a land line number.
  3. Request additional information from the advertiser when you speak to them. These can be questions such as restaurant recommendations, attractions in and around the locality, the best places to visit and even additional photos of the property they could send you. This is information that the genuine property owner or advertising agent would have and should be happy to share with you.
  4. Consider the payment options presented to you by the advertiser. Never pay for accommodation by untraceable methods of payment such as using a wire transfer company e.g. Western Union and Money Gram.- if you are requested to, it is almost certainly a scam.
  5. Be sure that you are paying the advertiser directly or an established agent. If they ask for money to be paid to a third party or to a bank account in an obscure country, be wary.
  6. Most advertisers request a deposit of up to 25% at the time of booking, and the remaining balance and security deposit up to 8 weeks before the start of the letting. If payment is requested up front, question whether you feel comfortable with this.
  7. Never give out your bank details.

For Further advice http://www.getsafeonline.org/

Remember responding to an online advert should be no different to how you would respond to an advert in a local newspaper or other traditional classified advert publications. So don’t be put off and give it a go.

Q: Can I cancel my holiday booking through you?

No. If for any reason you need to cancel your holiday, please contact the advertiser directly. As this is the person with whom you made the booking. Irish Holiday Homes.ie does not take part in the booking process; the cancellation has to be negotiated between you and the advertiser. When making your booking you should agree what will happen in the case of a cancellation.

Q: There is a problem with our accommodation - who do I contact?

If you arrive at a property and have a problem, please contact the owner/manager immediately. Some owners give the number for their local contact or a property manager for their guests to call in case of problems. Advise an owner of any problems you have as soon as you can to enable them to resolve the issue for you.

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